General terms of sale

These general conditions of sale govern the sales of products concluded at a distance on the site of the company Le Terminus Maison Mâconnaise des Vins, operated by the company Le Terminus, with consumers. Any order implies their unconditional acceptance.

Article 1 – Identity of the seller

Le Terminus, a simplified joint-stock company (SASU) operating at Maison Mâconnaise des Vins the address 484 Avenue Maréchal de Lattre de Tassigny, 71000 Mâcon – SIREN 393 777 495 – RCS Mâcon 393 777 495 – TVA FR52393777495 – contact@maison-des-vins.com. The full contact details can be found in the Imprint.

Article 2 – Prohibition of the sale to minors

The sale of alcohol to minors under eighteen years of age is prohibited (article L. 3342-1 of the Public Health Code). By validating their order, the customer certifies that they are over eighteen years of age. A proof of age may be requested during delivery or collection; otherwise, the order will be cancelled and refunded, less the shipping costs incurred.

Alcohol abuse is dangerous to health. Consume with moderation.

Article 3 – Products

The products offered are those listed on the site on the day of consultation, subject to available stock. Since wines are living products derived from successive harvests, the indicated vintages are subject to change during the season. The photographs and descriptions are provided for informational purposes only and have no contractual value.

Article 4 – Price

Prices are in euros, all taxes included, excluding delivery costs. The applicable value-added tax rate is the one in effect on the day of the order. Delivery costs are indicated to the customer before the final validation of their order and are added to the amount of the products.

The company Le Terminus reserves the right to change its prices at any time, provided that products are invoiced on the basis of the tariff in effect at the time the order is registered.

Article 5 – Order

The customer selects the products, checks the details of their basket, fills in their contact information and then validates their order. The payment validation constitutes acceptance of the order and constitutes the conclusion of the contract. A confirmation email summarizing the order is sent to the customer.

Le Terminus reserves the right to refuse or cancel any order that is abnormal, in particular in the event of a previous dispute, an order manifestly intended for resale, or a doubt regarding the majority of the buyer.

Article 6 – Payment

The payment methods offered are presented to the buyer at the time of validating their order, before any payment commitment is made. The site does not record or store any banking data: payments are processed by a specialized provider.

Payment is due immediately upon ordering. Transactions are secured by the selected payment provider; Le Terminus does not retain any complete bank details.

Article 7 – Delivery

The products are delivered in metropolitan France to the address indicated by the customer, or picked up on-site caveau according to the option chosen during the order. The details and deadlines are detailed on the page. Delivery.

Upon receipt, it is the customer’s responsibility to check the condition of the package in the presence of the carrier and, if necessary, to issue specific and detailed reservations on the delivery note, then to confirm their claim with Le Terminus as soon as possible.

In accordance with Article L. 216-2 of the Consumer Code, in the event of failure to deliver on the indicated delivery date, the customer may terminate the contract after ordering the seller to deliver within an additional reasonable period of time that has no effect.

Article 8 – Right of withdrawal

In accordance with Articles L. 221-18 et seq. of the Consumer Code, the customer has fourteen days from the receipt of their order to exercise their right of withdrawal, without having to justify their decision.

The procedures for exercising this right, as well as the conditions for return and refund, are detailed on the page. Returns and refunds.

The buyer has fourteen days from the receipt of their order to exercise their right of withdrawal, without having to justify their decision or bear any costs other than the return costs, which remain the buyer’s responsibility. The details are detailed on the page. Returns and refunds.

Article 9 – Legal guarantees

All products benefit from the legal warranty of conformity provided for in Articles L. 217-3 et seq. of the Consumer Code and the warranty against hidden defects provided for in Articles 1641 et seq. of the Civil Code. These warranties apply independently of any commercial warranty.

With regard to live products, Le Terminus cannot be held responsible for any changes resulting from unsuitable storage or transport conditions after delivery.

Article 10 – Complaints and mediation

Any complaint must be addressed to contact@maison-des-vins.com. The company Le Terminus undertakes to respond as soon as possible.

In accordance with Article L. 612-1 of the Consumer Code, the consumer may use a consumer mediation service free of charge to resolve the dispute amicably, after having first tried to resolve it directly with the seller.

In accordance with Article L. 612-1 of the Consumer Code, the buyer may use a consumer mediator free of charge to resolve a dispute amicably. Le Terminus has joined a mediation scheme; the mediator’s contact details will be published here as soon as they are available. The buyer may also use the European platform for online dispute resolution: ec.europa.eu/consumers/odr.

Article 11 – Applicable law

These terms and conditions are subject to French law. In the event of a dispute, the French courts shall have jurisdiction under the conditions provided for by the Code of Civil Procedure and the Consumer Code.

Article 12 – Personal data

The processing of the customer's data is described in the Privacy policy.